Testing by remote-proctor will begin on May 2. Due to the COVID-19 pandemic, some computer-based testing centers are still closed. See a list of re-open dates here.
Starting on May 2, 2020, NBPHE will begin administering the CPH exam by remote-proctor. Remote-proctoring will allow candidates to take the CPH exam from their personal computers using secure technology. Testing at computer-based test centers will also remain an option wherever computer-based testing centers are open.
We will regularly update our Frequently Asked Questions about testing options.
Thank you for your patience during this challenging time.
Frequently Asked Questions
When will the computer-based testing centers re-open?
Computer-based testing centers are re-opening according to the guidelines of their local jurisdictions. See the schedule for computer-based testing centers here.
My testing center is closed and my exam date is coming up. Can I go ahead and unschedule my exam?
Our testing vendor, PSI, will automatically note you are absent because your testing center is closed. You will be able to reschedule for a future date/time at no charge.
Will remote-proctoring be available outside the United States?
Yes. Remote proctoring will be available world-wide.
How often will the CPH exam be given by remote-proctor?
The CPH exam will be available 24 hours a day, seven days a week. The only days when the exam will not be administered by remote-proctor is on major holidays.
What will I need to take the CPH exam by remote-proctor?
You must confirm the following technical and physicals requirements before sitting for your exam
- Desktop or laptop computer (tablets and smart phones are not supported). You may connect a laptop to a monitor
- 2GB RAM Memory; 1 GB Free Disk Space, minimum 1368×768 screen resolution
- It is critical you pass the PSI compatibility test prior to scheduling your exam using the computer and internet connection with which you will take the CPH exam. If you cannot connect during your test administration, you will be considered absent. Please note, if you are using a VPN, you must disable it. Check your set-up now.
- Stable Internet access
- Minimum 400 kb/s download and upload
- Browser: Current version of Google Chrome.
- The browser must accept third-party cookies for the duration of the exam ONLY
- Web camera (built-in computer cameras are accepted)
- Minimum VGA 640 x 480 resolution, enabled built-in or external microphone
- Ensure you can easily move the computer/camera around, as you will need to show your surroundings.
- TIP: As some computers may have automatic updates enabled, it’s always a good idea to check your computer upon registration and then again right before the exam. For example, some Windows updates have restricted certain Ports, prohibiting you from passing PSI’s compatibility test and therefore making you unable to connect to PSI on exam day. Test your compatibility here: https://home.psiexams.com/static/#/bcheck
- Valid government-issued photo ID.
- Note: Military or DOD ID is not accepted for online proctoring because the exam is recorded and video is retained for up to 90 days, and we cannot, by law, retain copies.
- Private room with a clean desk surface, void of people, paper, and disruptions. No other materials are allowed.