CPH Certification FAQs
Overview of the CPH Credential Process
The first step to earning the CPH credential is determining your eligibility. Next, you need to apply for the exam. After an application review, you will receive approval to sit for the CPH exam. The third step is to schedule your exam, ensuring ample time for self-study using the study materials posted on the CPH Study Resources webpage. The final step is to sit for and pass the CPH exam successfully. Public health professionals who pass the exam are awarded the CPH credential.
Below are some frequently asked questions about the exam process. If you have any further questions, refer to the CPH Candidate Handbook or email us at [email protected].
Applying & Scheduling
How do I register for the exam?
All candidates must apply through CertCentral. Please allow two weeks for your application to be reviewed. Learn more and apply now!
How do I schedule my exam once my eligibility is verified?
At least 48 hours after your eligibility is verified and application is approved, you will receive a Notice to Schedule (NTS) email from our testing partner, Meazure Learning, with scheduling instructions. If you do not receive the NTS email please contact Meazure Learning:
Candidates Testing Center In-Person Support Monday to Friday 8 am to 7 pm ET
Candidates Testing via Live Online Proctoring (LOP) 24/7 Support
When is the CPH exam held?
The CPH exam is offered year-round. As long as a computer-based testing facility and/or proctor is available, you can schedule your exam anytime.
How long do I have to take the CPH exam?
There is no deadline to take the CPH exam. Once approved as eligible, you remain eligible indefinitely.
What about candidates with disabilities or requesting special accommodations?
NBPHE ensures that no individual with a disability is deprived of the opportunity to take the examination. Meazure Learning facilities provide reasonable accommodations for candidates with disabilities.
- Wheelchair access is available at all established Assessment Centers. Candidates must advise Meazure Learning at the time of registration if wheelchair access is necessary.
- Candidates with visual, sensory or physical disabilities that would prevent them from taking the examination under standard conditions or candidates who request special accommodations under the Americans with Disabilities Act should complete the appropriate Special Examination Accommodations form and submit to [email protected]. Accommodations must be approved before scheduling the CDI exam.
- Once you receive approval for testing accommodations, you may proceed with scheduling your exam. The time needed to arrange accommodations may vary. When selecting your exam date, please take the following general guidance into account:
- Standard accommodations (e.g., extended testing time, additional breaks, or permission to bring approved items) typically require 5–10 days’ advance scheduling to ensure availability.
- Enhanced accommodations (e.g., private testing room, reader or scribe assistance, specialized equipment) may require up to 30 days’ advance scheduling to coordinate.
Note that accommodated testing appointments are limited and availability can vary by location. You are encouraged to schedule as early as possible to secure your preferred date.
If you encounter issues scheduling your exam or do not see available appointments that meet your needs, please contact Meazure Learning’s customer support for assistance:
Candidates Testing Center In-Person Support Monday to Friday 8 am to 7 pm ET
Candidates Testing via Live Online Proctoring (LOP) 24/7 Support
Please notify NBPHE after booking your exam to ensure accommodation arrangements are completed. Contact NBPHE at [email protected].
How do I update my email or mailing address?
Your email address is your username in CertCentral. To change it, submit the request at [email protected]. To update your name or other contact information, log in to CertCentral, click your initials on the top right, select ‘Account’, then click on the ‘NBPHE Connect Portal Account’ link. If you are prompted to login, use the same username and password.
Can I reschedule my exam?
Yes, you can cancel or reschedule your exam.
Testing Center Policy: Candidates taking the exam at a testing center may reschedule or cancel the exam up to 48 hours before their scheduled appointment date. Depending on when the request is made, Meazure Learning may charge a non-refundable fee for rescheduling or cancellation.
Exams rescheduled or cancelled:
- More than 10 days prior to the scheduled appointment time incur no rescheduling fee.
- Between 2 and 10 days prior to the scheduled appointment time incur a $15 non-refundable rescheduling fee due at the time the request is submitted.
Requests made less than 48 hours prior to the scheduled appointment time are not eligible for rescheduling or cancellation. Candidates will need to re-register for the exam and incur a $150 fee.
Live Online Proctoring (LOP) Policy: Candidates taking the exam via LOP may reschedule or cancel the exam up to 24 hours before their scheduled appointment time. Requests made less than 24 hours prior to the scheduled appointment time are not eligible for rescheduling or cancellation. Candidates will need to re-register for the exam and incur a $150 fee.
Exam Fees
Can members of the U.S. Armed Forces use Military Tuition Assistance benefits for the CPH exam fee?
Yes, active duty members may use Military Tuition Assistance benefits to pay for the CPH exam fee. For more information, click here or call 800-342-9647.
Is the registration fee refundable?
Once approved, the fee is not refundable.
Can I use veterans’ benefits for the CPH exam?
NBPHE is approved to offer the CPH exam through the U.S. Department of Veterans Affairs. Veterans, their eligible dependents, and reservists may qualify for reimbursement of the exam costs through veteran’s education benefits. For more information, visit the U.S. Department of Veterans Affairs Education Benefits website.
What does the exam consist of?
The exam consists of 200 multiple-choice questions. Candidates have a four-hour window to complete it, with most finishing in under three hours. For an overview of the exam topics, see the CPH Content Outline.
What can I expect during the exam?
Are there study materials available?
Yes! Sample questions, practice exams, and review materials are available. Several partner organizations offer study guides and review materials as well. See CPH Study Resources.
How much time will it take me to prepare for the CDI exam?
Preparation time varies depending on your background and experience. On average, candidates spend between 1 and 6 months studying, devoting a few hours each week. If you’re newer to the field, you may want to give yourself more time to review key concepts. If you have several years of experience, you may need less time, but you should still plan for focused review sessions to refresh your knowledge and skills with the exam format.
I am nervous about taking a standardized exam. What should I do?
Feeling nervous is completely normal. A structured and consistent study plan can help reduce anxiety by building familiarity with the content and exam format. The CPH Study Resources page includes tools to help you create and follow that plan, such as study tips, sample questions, practice exams, personal action plan, review webinars and the study guides. These resources are designed and reviewed by subject matter experts to align directly with the CPH exam.
Practice questions are especially helpful for reducing uncertainty about what to expect. Be sure to take regular breaks during study sessions to avoid burnout, and use stress-management techniques such as deep breathing, stretching, or short walks. On exam day, aim for a good night’s sleep, eat a balanced meal, and arrive early to your exam session so you feel calm and prepared.
I have been a public health professional for several years. Do I still need to study for the CPH exam?
Yes. While professional experience provides a strong foundation, the exam is designed to assess knowledge and skills across the full scope of public health principles. Studying ensures you refresh less familiar topics, understand how material is presented in a testing environment, and build confidence with the exam format. Even seasoned professionals benefit from a structured review to perform at their best on test day.
Can I retake the CPH exam?
There is a maximum of six (6) attempts to take the CPH exam. You may reapply via CertCentral the day after your exam or if you were absent on your scheduled date. The retake fee is $150. After payment, you will receive an email from Meazure Learning with scheduling instructions.
My score report says that I’m “Provisionally Certified.” What does that mean?
Candidates who take the exam under the student eligibility criteria are not fully certified until they complete their degree. Your CPH status is pending until your academic institution verifies your graduation requirements. Once verified, you will receive a certificate, and your CPH status will be active.
Will anyone else see my score?
Student and alumni scores are shared only with the academic institution that conferred or will confer your degree. All Certified in Public Health certificants in good standing are listed on the NBPHE Certificant Directory, but exact scores are not specified.
What is the passing score needed to pass the exam?
The CPH exam results uses a scaled scoring. Candidates can score between 200 and 800. A score of 500 is needed to pass the exam.
What are exam Scaled Scores?
A scaled score is a representation of a candidate’s total number of right answers (raw score) transformed to a uniform and standardized scale. Scaled scoring is a certification industry best practice for reporting high stakes exam scores. It provides a consistent scale of measurement from one exam session to the next; the same scaled score signifies the same degree of knowledge. This means that scores from different versions of the exam indicate the same level of performance regardless of which exam form a candidate has received. This will consider the potential difference in difficulty between exam forms.
Testing Options: In-Person & Online
Computer-Based Testing Centers
Meazure Learning testing centers are the best option for taking the exam! Testing centers are located throughout the US and in over 100 other countries. Exams can be scheduled Monday-Friday and on some weekends.
Search for testing centers
Testing Center In-Person Support Monday to Friday 8 am to 7 pm ET
If a testing center is not near your area, testing via live online proctoring (LOP) is available. LOP testing is available 24/7 year-round. During your LOP exam session, the proctor will log in remotely to your computer.
Watch the Video Overview of Live Online Proctoring
Second Camera Requirement: LOP candidates must have a mobile device or portable tablet equipped with a front-facing camera and stable internet connectivity during the exam session. Candidates must also have a charger within reach of their workspace, as mobile device’s camera usage will drain its battery. Review the Second Camera Requirements and Tutorial prior to your test date.
For Exam Day Live Online Proctoring (LOP) 24/7 Support:
Review the LOP Fact Sheet at least 24 hours before your exam for technical requirements and additional details. Confirm the following before your exam:
- Private room with a clean desk surface, free of people, paper, and disruptions.
- Use a computer with admin access.
- Download the ProctorU Extension for your browser in advance.
Recertification
Why does the CPH require recertification?
Unlike degrees and certificate programs, certifications must be maintained over time. Maintenance of the CPH credential ensures that certificants are staying current on emerging trends and best practices in the field of public health and continuing to meet a professional standard. Recertification also contributes to ongoing professional development through lifelong learning.
How often do I have to recertify my CPH credential?
How many credits do I need to recertify?
CPH certificants must earn a total of 30 credits during the 2-year recertification period.
Is there a fee for recertification?
There is a fee of $95 due when you submit your recertification application.
What types of activities count for recertification?
Public health related activities such as conferences, publications, presentations, courses, webinars, workshops, and volunteer activities can count towards recertification. The Recertification Activity Credit Guide has a full list of activities that count towards recertification.
Do I have to use certain continuing education providers or take certain courses to recertify?
Unlike other professional licenses or credentials, CPH certificants do not have to attend certain paid trainings or events to recertify. The recertification credits you earn can be from any organization/provider. NBPHE does not have a list of authorized providers for recertification activities. NBPHE accepts any public health related activity for recertification as long as it fits in the categories listed in the Recertification Activity Credit Guide. In fact, many CPHs earn credits by participating in webinars, conferences, meetings, and events through their job.
How are recertification credits calculated?
Each hour (60 minutes) spent participating in a recertification activity equals one recertification credit.
What if the amount of time spent participating in a recertification activity does not equal a whole number?
If the amount time you spend participating in a recertification activity does not equal a whole number, you can round up to the nearest whole number. For example, a public health related webinar that lasts 1.5 hours can count for 2 credits.
Can I count volunteer activities towards recertification?
Yes! Your volunteer service such as participating in a community outreach event, joining a public health awareness event, or being a member of a board or committee (e.g., item writer/ reviewer, study guide, passing score study, exam review, job task analysis) will count towards recertification.
How should I track my recertification credits?
It is recommended that each time you participate in a recertification activity you immediately log into CertCentral to report the activity. Follow the CPH Recertification Instructions which shows you how to report credits. Reporting your recertification activities in real-time will help you track how many credits you have earned and help you avoid trying to remember all of your eligible activities at once when your recertification comes due.
How can I find recertification activities?
What if I want to discover my own opportunities for recertification?
Qualifying activities for recertification credits include continuing education, professional development opportunities, and research activities that interest you. Join our private CPH Professionals Group on LinkedIn for peer discussions, join our NBPHE Book Club to discuss public health books, or attend our Webinar Wednesday series. Design a certification and learning process that enriches your path.
Can my work role in public health count towards recertification?
Please note that day-to-day work experience/work roles do not count towards recertification.
What should I do if I participate in an activity that I think may count towards recertification, but it is not listed in the Recertification Activity Credit Guide?
If you are not sure whether an activity will count towards recertification, you can email a brief description of the activity to NBPHE staff at [email protected] to request guidance.
What if I need an extension to complete all of my recertification credits?
Don’t worry, we know how busy life gets! As long as your CPH is active and current, you can extend your CPH recertification cycle by 3 or 6 months. Log into CertCentral to submit a request and you will automatically be granted an extension. To submit a request go to the “Applications” tab and click “My Applications.” Click “Apply Now” and select “Recertification Extension Request Application” from the drop-down menu.
Can I regain active CPH status if my certification has expired?
Yes! Lapsed certificants with an expired certification can regain active status.
If your certification has been expired for less than 5 years, you reinstate your CPH by reporting reporting credits for all missed 2-year cycles, submitting the CPH Reinstatement Application, and paying the $95 fee. Follow the CPH Reinstatement Instructions.
If your certification has been expired for 5 years or more, you must retake the CPH exam. Contact us at [email protected] to request to be re-registered to retake the exam.
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