Reinstating Your CPH

Below are instructions on how to update your contact information and submit your CPH Reinstatement Application:

1. Log in NBPHE’s CertCentral Portal. Note: You already have a CPH account, please do not create a new one. Email us at [email protected] if you are having issues login in.
2. Click on the “Circle Profile Icon” located on the top right-hand corner of your Dashboard and select “Account” to update your mailing address and/or email.

3. Next, click on “Dashboard” to the left and select “View Recertification Details.”

• You are now in your Certification Dashboard! The “Recertification Progress Bar” indicates the total number of credits required to reinstate. As a reminder, you need to report 30 credits for every 2-year recertification cycle you have missed. Additional credits are required since you have gone over the original deadline.

Note: The progress bar is not fully tabulating the total number of credits reported from your start date to current date since it is beyond a typical 2-year cycle. To remedy, you can view the credits reported to date and count the number of hours by viewing your historical recertification credits (see Step 5).

5. To view historical credits submitted, click on “Filter Reported Credits,” select “All” under Cycle, and click the blue “Search” icon. You are also able to view credits by 2-year cycles, “Search by Title” for a reported credit, and “Export to Excel”.

• Note: The “Used for Renewal” category will be listed as “No” until your reinstatement application is approved by NBPHE staff. Also, please ignore the “No topics currently applied” at the bottom of each credit entry.

6. Click on 2: “Report Recertification Credits” to report activities.

7. Enter the Start Date for the first activity and select “Recertification Activity” under category.

• Select the “Activity” from the dropdown. The system will provide guidance on the number of hours that can be reported per activity type. Enter the “Completion Date.”

• Enter the “Name,” the “Provider Name,” provide a short, but detailed description of the activity, and input the number of credits. Click on “Add Another” to add additional activities to report in one application. Once done, select “Submit.”

10. Once you have reported all the required credits, you can now apply to Reinstate! Click on “Applications,” then “My Applications,” select “Apply Now,” and click on “Apply” next to the CPH Reinstatement Application.

11. Click on the arrow to go to the next page of the application and make sure there’s a checkmark under the “Include” column next to all credits you are reporting with your application, enter your credit card information, click on “Complete Payment”. If the system does not auto submit your application, make sure to click on “Submit” for your application to be submitted for review.

NOTE: If you have any questions or need assistance with updating your information or reinstating your CPH, please do not hesitate to contact NBPHE staff at [email protected].  

Thank you for your continued commitment to public health. We look forward to staying connected with you!